Shipping
Shipping Policy
Nalgene organizes its rules on processing, delivery, and tracking in the following sections. This page applies specifically to nalganeg.shop.
Nalgene: delivery area
Customers using nalganeg.shop can rely on the following Nalgene guidance about delivery area. We currently deliver solely to addresses within the United States. Standard shipping is free.
Our approach at Nalgene to returns after delivery
The following returns after delivery guidance applies to the Nalgene storefront at nalganeg.shop. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Nalgene also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
Nalgene: delivery issues
For purchases made through nalganeg.shop, Nalgene applies the following guidance on delivery issues. If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@Nalganeg.shop or 5164196511. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
Nalgene: tracking and addresses
Nalgene publishes this tracking and addresses guidance for customers using nalganeg.shop. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
processing and transit at Nalgene
Nalgene publishes this processing and transit guidance for customers using nalganeg.shop. We normally prepare orders within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
Merchant Information
Business name: Nalgene
Brand name: Nalgene
Email: Support@Nalganeg.shop
Phone: 5164196511
Physical address: 81 Sabin St, Providence, Rhode Island, 02903, United States